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Shipping & Returns

Shipping & Returns

RETURNS/REFUNDS:

There are no returns or refunds.

If an item was damaged during shipping, please call 1-818-760-8351 within 48 hours upon receiving the product.


SHIPPING:

We ship worldwide. Orders are shipped 1-3 business days after your order is placed.

Shipping is available by FedEx, both internationally and domestically.

Delivery within the U.S. will generally arrive in 5-7 business days. Quantum is not responsible for shipping delays due to holidays, unforeseen weather conditions, natural disasters, acts of terrorisms, customs holds, etc.

For international orders, once a shipment arrives at customs, recipient may be responsible for paying import taxes and customs/duty fees. Shipping fees are not eligible for a refund if a package is held at customs.


IMPORTANT NOTICE:

Pigments may be damaged if exposed to extreme heat or cold. If you live in a climate with extreme temperatures, your ink may be damaged during ground shipping. We can't guarantee a climate controlled environment. Next Day Air or Express shipping would be best.




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